Revision of ETC Personal Card Terms of Use

PDF version [PDF: 146KB]

January 20, 2023
East Nippon Expressway Co., Ltd.
Central Nippon Expressway Co., Ltd.
West Japan Expressway Co., Ltd.
Metropolitan Expressway Co., Ltd.
Hanshin Expressway Co., Ltd.
Honshu-Shikoku Expressway Co., Ltd.

 NEXCO東日本/中日本/西日本、首都高速道路株式会社、阪神高速道路株式会社、本州四国連絡高速道路株式会社は、ETC普及促進の一環として、ETCパーソナルカードがより利用しやすくなるようご利用条件を見直します。
 具体的には、2023年3月1日から、これまで20,000円がデポジットの最低額だったものを月あたりの利用額が2,500円以下のお客さま向けに、デポジット額「3,000円」、「5,000円」、「10,000円」を新たに設けるとともに、デポジット額に対する利用限度額をこれまでの80%相当額から100%に変更いたします。

Reception / operation start date

Wednesday, March 1, 2023

New deposit amount

current

平均利用月額 デポジット額
(※1)

設定なし

5,000 yen 20,000 Yen
10,000 yen 40,000円
15,000 yen 60,000 yen
20,000円
(以降5,000円単位)
80,000円
(以降20,000円単位)

From March 2023

平均利用月額 デポジット額
(※1)
750円 3,000円(新設)
1,250 yen 5,000円(新設)
2,500 yen 10,000円(新設)
5,000 yen 20,000 Yen
10,000 yen 40,000円
15,000 yen 60,000 yen
20,000円
(以降5,000円単位)
80,000円
(以降20,000円単位)
  1. The deposit amount will be calculated for 4 months of the average monthly usage amount.

ETC personal card usage limit

current

Usage limit
Amount equivalent to 80% of the deposit amount
(Example) If the deposit amount is 40,000 yen, the maximum usage limit is 32,000 yen.

From March 2023

Usage limit
デポジット額の100%
(例)デポジット額40,000円の場合、利用限度額は40,000円全額可
  • What is a deposit?
    A deposit is a security deposit, and is used to guarantee the customer's liability for the usage amount of the ETC Personal Card.
    It is not a prepaid card like a prepaid card, so it cannot be used to pay tolls.

ETC Personal Card Information

For an overview of the ETC Personal Card service, please see the ETC Personal Card Web Service or the website of each Expressway company.

Applications can only be submitted by mail.
The application form can be created on the ETC Personal Card Web Service. Application forms are also distributed at major Expressway service areas. In addition, we plan to sequentially distribute application forms that correspond to the review of this operation method from February 2023 onwards. Please contact us for details.

In addition, for customers who are already using ETC Personal Cards, we will inform you about changes to the terms of use due to this review of the system in February 2023.

Contact information (customers only)

ETCパーソナルカードWebサービスページへの二次元コード画像リンク(外部リンク)

ETC Personal Card Web Service

 ETCパーソナルカード事務局
 TEL:044-870-7333
 [受付時間:平日9:00~17:00
(土日・祝日・年末年始除く)]

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