Improve service in service area

We provide customers with unique and attractive services

NEXCO EAST has a total of 328 service areas and parking areas, both manned and unmanned. Of these, 196 manned locations are managed and operated by NEXCO East Japan Area Tract Co., Ltd. (a wholly owned subsidiary of NEXCO EAST) (190 locations), the third sector (5 locations), and affiliated company Trans-Tokyo Bay Highway Co., Ltd. (Tokyo Wan Aqua-Line Expressway Umihotaru PA), in order to operate the operations professionally and efficiently. Each service area and parking area strives to provide unique and attractive services under the themes of "building the foundation" and "creating flowers." (*As of March 17, 2023. The number of locations is counted separately for the upper and lower sections.)

Area Concierge Pictures
Area concierge

"Foundation building" and "flower making"

“Bright and open” terrace space Photo of Ota Goto PA (Integrated), North Kanto Road
"Bright and open" terrace space Kita-Kanto Expressway Ota Kendo Door (aggregated)

"Building the foundation" aiming to improve the service level in all service areas and parking areas, selling fresh vegetables and fruits unique to the local area according to the location conditions of the service areas and parking areas, discovering local products, and eating only there By pursuing these two things at the same time, we will create attractive service areas and parking areas by introducing “flower-making” that aims for unique services such as the introduction of local restaurants that cannot be found.

A dramatic area that conveys the "travel drama"

Photo of Hokkaido Expressway Waatsu PA (In-bound line)
Hokkaido Expressway Waatsu PA (In-bound line)
Kan-Etsu Expressway Akagi Kogen SA (In-bound Line) Pictures
Kan-Etsu Expressway Akagi Kogen SA (In-bound line)

Pasar

We are aggressively developing attractive commercial facilities under the brand "Pasar" in order to transform our service areas and parking areas from "the ones we already use" to "the ones we are willing to use." I will.

Producing "road naka" Pasar Moriya Joban Expressway Moriya SA (In-bound line) Pasar Hasuda Tohoku Expressway Hasuda SA (In-bound line) image
Producing "Maka Naka" Fresh zone "Shunsen Market" consisting of specialty stores of fruits, vegetables, meat and fresh fish
Pasar Hasuda Tohoku Expressway Hasuda SA (In-bound line)

Aiming to be an attractive SA / PA by collaborating with local communities

In addition to distributing the "Highway Walker" information magazine and holding community exchange events, we are working to communicate with customers and the local community by setting up pedestrian entrances from public roads in service areas and parking areas.

Image of Highway Walker (left: Hokkaido version, right: eastern Japan version)
highway walker
(Left: Hokkaido version Right: East Japan version)
©KADOKAWA ASCII Research Laboratories, Inc./Highway Walker
Entrance to the general road Tohoku Expressway Chojahara SA photo
Entrance to the ordinary road Joban Expressway Moriya SA (In-bound line)