Please be careful about [ETC usage inquiry service], [ETC personal card Web service], [ETC mileage service], phishing sites disguised as our company, and suspicious emails.

[ETC usage inquiry service], [ETC personal card Web service], [ETC mileage service] and suspicious emails disguised as our company are being reported one after another.
Suspicious emails use words such as "emergency," "warning," and "abnormality" in the subject line and body to induce people to access phishing sites with content that arouses anxiety, and prompts them to enter credit card information, etc. is.

Cases of suspicious emails

• ETC service has been disabled
• There is an abnormal consumption record
• I have suspended my account
• Please reconfirm the payment method of ETC
• Failed to pay the annual membership fee

[ETC usage inquiry service], [ETC personal card web service], [ETC mileage service] and our company do not send emails asking you to enter your credit card information.
We do not ask you to enter your information on our website regarding fraudulent use or payment status. If you have displayed the phishing site, please close the page immediately without entering your credit card information.
If you have entered your credit card information on the phishing site, please contact the issuing credit card company.

Some of these e-mails are spoofed as official e-mail addresses, and some have the telephone number of our customer center as the contact information, but [ETC usage inquiry service], Please note that it is not sent from [ETC Personal Card Web Service], [ETC Mileage Service] or our company.

For details, please see the [ETC Usage Inquiry Service] homepage.