[C4] Ken-O Road for not yet reflected in the temporary exit fee adjustment of Goka Road Station "do" from the IC

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　C4 Ken-o Expressway (hereinafter "Ken-O Road") In the temporary exit social experiment conducted at Goka IC, the same charge as when using Expressway to the destination without getting off After making adjustments, it became clear that the charge adjustment had not been reflected to some customers. We apologize for any inconvenience caused to our customers. In the future, we will refund the refund after checking the applicable driving.

2020 between April 18 from (Saturday) on August 15 (Saturday), Ken-O Road down the Goka IC, after the drop in the Road Station "do", within 3 hours Ken-O Road Some customers who re-rided from the Goka IC and traveled to their destination were charged a charge that did not include the charge adjustment.

In ETC2.0 equipped vehicles, Ken-O Road Goka and outflow in the IC, after a stop at the Road Station "you do", some of the customers that have been available in the forward direction, and then re-flows from the same IC within 3 hours

Some obstacles in the system of the roadside station "Goka" managed by the Kanto Regional Development Bureau

Approximately 300 units [Total amount of approximately 90,000 yen]

At East Nippon Expressway Co., Ltd., we will proceed with the refund procedure of the difference from the adjusted price for all the target customers. (No request from customers is required.)
Regarding refunds, etc., we will refund sequentially through the card company etc. Please be aware that it may take some time for the refund to occur, and we apologize for the inconvenience.

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