About free measure of Expressway disaster volunteer vehicle with Typhoon 19 disaster in 2019
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- Important notice to customers
- About free measure of Expressway disaster volunteer vehicle with Typhoon 19 disaster in 2019
April 1, 3rd year of Reiwa
East Nippon Expressway Co., Ltd.
As of March 31, 3rd year of Reiwa, all disaster volunteer vehicle free measures have ended.
In order to receive the free measures for disaster volunteer vehicles, it is necessary to download the "Volunteer Vehicle Certificate" from the link below, fill in the necessary information, and submit this certificate to the staff. (Since July 2019, the procedure has been simplified. Simplification of procedures for free Expressway measures for disaster volunteer vehicles Please refer to. )
1 Finished prefectures
November 30, 1st 2019
2019 Ended in Shizuoka, Tokyo
2019 Iwate and Saitama prefectures end
2020 Ended in Fukushima and Kanagawa prefectures
2020 End of Tochigi and Nagano prefectures
August 31, 2020
December 31, 2020
March 31, 3rd year of Reiwa Ended in Chiba prefecture
2 "Volunteer vehicle certificate"
3 Usage
- (1) Download the "Volunteer Vehicle Certificate" style
- (2) Fill out the required form after agreeing to the form and the notes described below in the form for the outbound and return trips
- (3) Use the Expressway (outbound), present your identity confirmation document with a photo at the designated IC (exit tollgate) in the affected area, and submit the certificate to the staff
- (4) Conduct volunteer activities
- (5) At the end of volunteer activities, "Activity confirmation" on the certificate at disaster volunteer centers, etc. Receive the seal of
- (6) Use the Expressway (return), present your identity verification document with a photo at the destination IC (exit tollgate), and submit the certificate to the staff
- Please present your personal identification document with a face photo at the main toll gate while you are traveling, and get the seal on the confirmation column of the certificate.
- Please refer to the following materials for how to use it if you are volunteering at multiple locations.
Usage image
Attachment Simplification of procedures for Expressway measures for disaster volunteer vehicles
Attachment About how to use when volunteering at multiple locations [PDF: 192KB]
4 Notes
- Free measures for disaster volunteer vehicles are only available to those who are engaged in disaster volunteers.
- When you pass through the toll booth, you will need to show your identity verification documents with a photo of your driver's license.
- At the entrance, pick up the toll ticket in the general lane, and at the exit, give this certificate and the toll ticket to the staff in the general lane. (Expressway or Hanshin Expressway, please give the certificate to the staff at the entrance.)
- At tollhouses where tollhouses are installed in general lanes, please press the call button of the tollhouse and inform the staff that you will receive free measures for disaster volunteer vehicles. Attachment How to use the charge settlement machine [PDF: 112KB]
- ETC is not available. (When passing through the entrance or exit, remove the ETC card from the vehicle-mounted device and pass through.)
- You can only use the entrance IC and exit IC listed on the volunteer certificate.
- Except in the case of unavoidable reasons such as closed roads, in principle, it cannot be leaked on the way.
- The certificate will be collected at the exit IC listed.
- When using the return route, after completing volunteer activities Imprint of activity confirmation at disaster volunteer centers, etc. Is required.
- The certificate will be collected at the toll booth. Print on separate paper for outbound and return trips.
- At unmanned toll booths such as Hanshin Expressway, there is no toll booth staff available, so it is not possible to stamp a confirmation seal.
- The personal information provided in the certificate will be used only for the purpose of managing this measure, and will not be disclosed or provided to third parties unless permitted by law.
5 Free measures on Expressway for disaster volunteer vehicles when the Internet is not used
If you do not use the internet, please follow the same procedure as before.
Procedures for disaster volunteer vehicles
![Image of procedure for disaster volunteer vehicle](/rest/road_info/important_info/h31/1015/images/01.jpg)
![Image link (external link) to download page of Adobe Acrobat Reader](/assets/img/common/bnr_adobereader.png)
To view the PDF file, you need the Adobe Systems plug-in software "Acrobat Reader (Japanese version)". If you do not have Download from here (free)Please use it.