Tohoku Expressway Sano Fujioka Toll gate entrance ETC equipment failure
About (apology and request)

March 11, 2007
East Nippon Expressway Co., Ltd.
Kanto Regional Head Office

From 15:47 to 16:30 on Saturday, March 10, 2007, due to the equipment failure that occurred in the ETC lane at the entrance of the Tohoku Expressway Sano Fujioka Toll Gate (lane 3: right side) Customers who used the same lane during the time of day, when using the exit toll gate, had an event such as the opening/closing bar not opening.

We sincerely apologize for any inconvenience caused to our customers.

Please be advised that some of these customers may be billed incorrectly at a later date, so it may be very troublesome. We would appreciate your feedback.

Inquiries regarding this matter

NEXCO EAST Customer Center (24 hours)
0570-024-024
PHS and IP phone customers
03-5338-7524