Joban Expressway Yatabe Toll Gate No connection certificate issued due to suspension of traffic

NEXCO EAST Kanto Regional Head Office (Saitama prefecture Saitama city) Joban Expressway (hereinafter "Joban Expressway") Yatabe Tollgate Due to a mistake in the procedure, we were unable to hand over the transit certificate to some customers who used other than ETC. For this reason, it is possible that the passengers who needed transit adjustments were not adjusted.

We sincerely apologize for any inconvenience caused to our customers. In the future, we will make every effort to prevent the same by thoroughly implementing the operating procedure.

Target customers

Due to the heavy rain on January 29, 2020 (Wednesday), due to the traffic closure between Joban Expressway Yatabe Interchange and Tsukuba Junction, which was carried out from 5:00 to 9:30 on the same day, from 8:45 to 9:30 on the same day. once in Yatabe tollgate exit to up to the minute Expressway down, and after traveling on a general road, again Expressway of the part was Noritsuga other than ETC our customers.

If you are connecting via ETC, the toll fee will be adjusted correctly.

Requests to customers

If you have any questions, please contact our Customer Service Center. After confirming the receipt received at the Yatabe tollgate exit and the receipt for use after reconnection, if the transit adjustment of tolls has not been performed, the I will correct it to the price.

For the calculation method of transfer adjustment, Here But you can check.

NEXCO EAST Customer Center

ナビダイヤル：0570-024-024（24時間オペレーターが対応）
またはTEL：03-5338-7524