About free measures for those who lived in the warning area of the nuclear accident / those whose residence has been set as a specific evacuation recommended point
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- Notice
- Important notice to customers
- About free measures for those who lived in the warning area of the nuclear accident / those whose residence has been set as a specific evacuation recommended point
March 8, 2020
East Nippon Expressway Co., Ltd.
According to laws and regulations, the free treatment for people who lived in areas where nuclear power plant accidents are hazardous or whose place of residence has been designated as a designated evacuation recommendation area has been extended until March 31, 2020 (Monday). . To apply this free measure, you will need a special card called ``Furusato Return Card,'' which must be applied for in advance.
(Reference) Press release dated March 8, 2020
"Free Expressway access for people evacuated from warning areas due to nuclear power plant accident"
~Extended until March 31, 2020~
The target vehicle types for this free measure are "light vehicles, etc.", "ordinary vehicles", and "medium-sized vehicles".
Due to the card update, the "Hometown Return Card (Pink)" can no longer be used after midnight on Wednesday, November 1, 2020. To issue the currently available "Hometown Return Card (green)," you will need to go through the procedures at the local government office where you lived at the time of the Great East Japan Earthquake.
The renewal application form required for the application procedure will be sent by registered mail to those who have a "Hometown Return Card (pink color)", but if you do not have the application form, please contact NEXCO EAST Customer Center. Please contact me.
If you are applying for a new "Hometown Return Pass Card", please contact NEXCO EAST Customer Center.
Those who currently have a "Hometown Return Card (green) (including the certificate for those who have a certificate related to the travel route)" will continue to receive the card after April 1, 2020. You can use your existing card.
About free measures using "oldness and return traffic card"
| Implementation period | Until Monday, March 31, 2020 | ||||||||
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| Target person | Among those in (1) and (2) below, the hometown repatriation pass card reception counter (hereinafter referred to as the "municipal government counter") designated by the local government where you lived at the time of the Great East Japan Earthquake (hereinafter referred to as the "time of disaster") ) who applied for a "Furusato Return Pass Card" and received a card loan from our company.
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| Target vehicle type | Traveling by light cars, ordinary cars, and medium-sized cars is subject to free measures. *From April 1, 2020, the use of large and extra-large vehicles is no longer subject to free measures. |
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| card How to apply |
To issue the currently available "Hometown Return Pass Card (green)," you will need to go through the procedures at the local government office where you lived at the time of the disaster. The renewal application form required for the application procedure will be sent by registered mail to those who have a "Hometown Return Card (pink color)", but if you do not have the application form, please contact NEXCO EAST Customer Center. Please contact me. If you are applying for a new "Hometown Return Pass Card", please contact NEXCO EAST Customer Center. Please note that the "Hometown Return Card (green)" can be used after April 1, 2020.
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| Measures | Tolls will be waived if the applicable ICs listed below are used as entrances or exits. (For usage examples, please see here [PDF: 60KB]. ETC-only toll booths are also available.) In addition, among the "eligible people", those who lived in the following municipalities at the time of the disaster will be eligible for the above-mentioned eligible trips from November 1, 2020 (Wednesday) at the time of card renewal or new card renewal. This is only applicable to driving in the area you applied for at the time of application.
Tamura City, Minamisoma City (areas excluding former restricted areas and difficult-to-return zones), Date City, Kawamata Town, Hirono Town, Naraha Town, Kawauchi Village
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| Target IC |
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| at the time of passing Required documents |
About public documents that can be verified by the person himself/herself The following official documents that can be verified by the person in question *Limited to originals. Copies are invalid. Driver's license/Passport/Basic Resident Register card with photo/Health insurance card/Pension book/Physical disability booklet/Rehabilitation booklet/Mental handicapped health and welfare booklet/Small boat operator's license/Marineer's booklet/Medical care for the elderly Health insurance card/Nursing care insurance card/Real estate brokerage card (former real estate transaction chief card)/Radio license/Personal number card with face photo (My number card)/Certificate of driving history |
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| How to pass | At the entrance tollgate, please collect your ticket in the lane marked "General," "ETC/General," "Support," or "ETC/Support." At the exit toll gate, please present your toll ticket and "Furusato Return Pass Card" in the lanes marked "General," "ETC/General," "Support," or "ETC/Support," and then evacuate from the nuclear power plant accident. Please inform the staff that this is the case. Use of ETC is not eligible for free treatment. In lanes marked "ETC/General" or "ETC/Support," please remove the ETC card from the on-board device before entering the lane. If the exit toll booth is in a lane with a toll payment machine labeled "General Payment Machine", please use the call button or lever to summon an attendant before inserting your card. If the exit toll booth is in a lane marked "Support" or "ETC/Support," please use the intercom etc. to inform the staff that you are an evacuee due to the nuclear power plant accident. Those who will be issued a "Furusato Return Card" with the usage section that they applied for when renewing their card or applying for a new card will be issued a "Furusato Return Card" that shows the usage section that they applied for at the time of card renewal or new application. (Includes the sections where the bus is used.) Only trips using the ICs as entrances and exits are eligible for the free treatment. If you get on or off the train during the relevant section or drive beyond the relevant section, you will be required to pay the fare for the entire section actually traveled. However, this does not apply if the IC in that section cannot be used due to road closure. Please check here for handling when the road is closed. (If the stated section is [Minamisoma ⇔ Sendai Airport]) ![Image if the stated section is [Minamisoma ⇔ Sendai Airport]](/rest/road_info/important_info/h29/card/images/04.png)
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About the terms of use and privacy policy of "Furusato Return Passage Card"
To apply for and use the "Furusato Return Passage Card", you must agree to the "Furusato Return Passage Card Terms of Use" and "Furusato Return Passage Card Privacy Policy" in advance.
Appendix A Fukushima Daiichi Nuclear Power Station Accident Area
Handling at the time of suspension of traffic under free measures for those who lived in the warning area of the nuclear power plant accident and those whose residence was designated as a specific evacuation recommendation point
- For those who are eligible for the free measure only for the section applied for at the time of card renewal or new application, from November 1, 2020 (Wednesday) onwards, the IC of the usage section written on the card will be one of the above A and D. It will be an IC. If you are forced to get on or off the bus at an IC that is not listed as a section due to road closures (ICs B and C above), please let us know. After confirming the above, it will be free of charge.
Please be aware of the use of free measures for those who lived in the warning area of the nuclear accident, or those whose residence was designated as a specific evacuation recommendation point
(About how to pass)
- ETC lanes cannot be used.
- Please be sure to take a toll ticket at the entrance
- If you use the ETC lane at the entrance, it will not be free.
- When using mixed lanes whose entrance is marked as "ETC/general" or "ETC/support", remove the ETC card from the in-vehicle device, enter the lane, and take a toll ticket. If you enter the lane with your ETC card inserted into the on-board device, it will be treated as an ETC vehicle and will not be free of charge.
- Smart ICs cannot be used.
- At the exit, present your passport and the "Furusato Return Passage Card" and tell the staff that you are an evacuee due to the nuclear accident.
- In the lane where the toll checker is installed, please call the person in charge using the call button or lever before inserting the "Hometown Return Card".
- If the exit tollhouse is a lane labeled "Support" or "ETC / Support", please inform the staff that you are an evacuee due to the nuclear accident by using an intercom or the like.
- Please be sure to show the original “Hometown Return Card”. If you do not present your "Hometown Return Passage Card", it will not be free.
- There is no charge if the person in question is on board (not the driver).
- Yamagata Expressway / Nihonkai-Tohoku Expressway (Yudonoyama-Sakata Minato), Tokyo Gaikado, Tokyo Wan Aqua-Line Expressway, Keiyo Road (tolls are handled separately from the travel subject to free measures) Shinozaki-Makuhari), capital Expressway, Hitachinaka toll road, Hitachi toll road, Daini Michinoku toll road, Choshi connecting road, etc. will be charged.
- Those who will be issued a "Furusato Return Passage Card" with the usage section applied for when renewing the card or applying for a new card will need to follow the steps in 8 above. Regardless of the conditions, only the section of use written on the card (if a certificate is issued, this includes the section of use written on the certificate) whose entrance and exit are the ICs are eligible for free travel. Please note that If you are using the section of use listed on your "Certificate", please present your "Certificate" along with your pass and "Furusato Return Pass Card" at the exit. If you get on or off the train during the applicable section or travel beyond the applicable section, you will be required to pay the fare for the entire section actually traveled.
However, this does not apply if the IC in that section cannot be used due to road closure. Please click here for information on handling during road closures. - Above 9. If you fall under the following categories and wish to change, add, or delete your registered usage section, you will need to complete the procedure using the usage section change application form. Please contact NEXCO EAST Customer Center.
(For those who are eligible)
Even if the caution area and the planned evacuation area are reviewed, the scope of the target person will not be changed for the time being.
Reference page
- Usage example [PDF: 60KB] (Free measures for those who lived in the warning area of the nuclear accident and those whose residence has been set as a specific evacuation recommendation point)
- Frequently Asked Questions (Free measures for people who have lived in nuclear accident warning areas, etc., or whose place of residence has been designated as a designated evacuation recommended point, and the hometown return pass card required to apply this free measure) about)
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