Okegawa Kano Toll Gate on the Ken-O Road O Expressway No connection certificate issued due to suspension of traffic

NEXCO EAST Kanto Regional Head Office (Saitama) manages Ken-O Road in Okegawa Kano toll gate, when closed to traffic as described below, to the customers of the part that has been available in other than ETC, issues a transfer certificate I could not do it. For this reason, it is possible that the passengers who needed transit adjustments were not adjusted.

We sincerely apologize for any inconvenience caused to our customers.

Target customers

Ken-O Road, which was carried out from 12:11 on the same day due to the effect of typhoon No. 9 on Monday, August 22, 2016, due to the suspension of traffic between Okegawa Kitamoto Interchange and Okegawa Kano Interchange, from 12:23 to 14:10 on the same day. By the minute, once exited the Okegawa Kano Toll Gate, exited Expressway, and after traveling on a general road, some passengers transferred to Expressway again outside of ETC.

If you are connecting via ETC, the toll fee will be adjusted correctly.

Requests to customers

We sincerely apologize for the inconvenience, but please contact our Customer Center.

After confirming the receipt received at the Okegawa Kano Toll Gate exit and the receipt after the transfer again, if there is no transit adjustment for the toll, after the transit adjustment We will correct the price.

For the calculation method of transfer adjustment, refer to "Q3. Please tell me about the fare adjustment when you get off the Expressway due to suspension of traffic and then transfer again. You can also check

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