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よくあるご質問（原発事故による母子避難者等を対象とした無料措置）

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  • Frequently Asked Questions (Free measures for mother and child evacuees due to the nuclear accident)

1．原発事故による母子避難者等を対象とした無料措置について

  • Free measures for mother and child evacuees due to nuclear accident
    What is "free measures for mothers and children evacuees due to nuclear accident"?

    法令により、「母子・父子避難等及びその移動経路に係る証明書」の発行を受けた方（子どもが「満18歳に達してから最初の3月31日を過ぎるまでの方」である場合）が、当該証明書に記載されているIC間を、軽自動車等、普通車、中型車により、入口・出口とも「一般」、「ETC/一般」、「サポート」又は「ETC/サポート」と表示されたレーンで走行した際の通行料金を無料とするものです。
    実施期間は、令和7年3月31日（月）まで延長されました。
    参考：令和6年3月8日復興庁記者発表資料（リンク）

  • For those who are eligible for free measures
    What kind of person is the target person of "Free measures for mother and child evacuees etc. due to nuclear accident"?

    避難元の市町村から「母子・父子避難等及びその移動経路に係る証明書」の発行を受けた方で、子どもが「満18歳に達してから最初の3月31日を過ぎるまでの方」である場合に、対象となります。
    当該証明書の発行にかかる詳細については、避難元の市町村にお問い合わせください。

    • "At the time of the nuclear accident Target area Residents (including pregnant women) and mothers and child evacuees (including pregnant women) who are living in Japan and have been forced to evacuate due to the nuclear accident, and fathers (including pregnant women's husbands) remaining in the target area ” It has been.
  • About travel covered by free measures
    What kind of driving is subject to the "free measures for mother and child evacuees due to nuclear accident"?

    「母子・父子避難等及びその移動経路に係る証明書」に記載されているIC間を、軽自動車等、普通車、中型車により走行し、入口・出口とも「一般」、「ETC/一般」、「サポート」又は「ETC/サポート」と表示されたレーンを利用した走行が無料となります。
    出口料金所では、「母子避難者等」である旨をお申し出いただき、通行券の提出とともに以下2つの書面をご提示ください。

    • 「母子・父子避難等及びその移動経路に係る証明書」
      令和5年度用の証明書（有効期限：令和6年3月31日）については、令和6年4月1日以降、料金所でご提示いただいても無料措置は適用されませんのでご注意ください。
      令和6年4月1日以降も無料措置を利用される場合は、避難元市町村に令和6年度用の証明書（有効期限：令和7年3月31日）の交付を申請の上、交付された令和6年度用の証明書をご利用ください。
    • ご本人が確認できる書面
    Is it free to get on and off in the middle of the IC if it is within the section of the IC listed in "Certificates related to mother / child / father / child evacuation and its travel route"?

    The free measures are only applicable to travel (round trip) between ICs listed in "Certificates related to mother / child / father / child evacuation and their travel routes". If you get on or off at an IC other than the one listed on the certificate, you will be charged for the toll.

    When using beyond the IC section described in “Certificates related to mother / child / father / child evacuation and its travel route”, is it only necessary to pay the charges outside the section?

    The free measures are only applicable to driving between ICs listed in the “Certificate of mother / child / father / child evacuation and its travel route”. If you use more than the section of IC listed in the certificate, you will have to pay the toll for all the sections you have traveled.

    If all the ICs listed in the “Certificate of mother / child / father / child evacuation, etc. and their travel routes” are driven on the Expressway, will any driving be free?

    If you drive between ICs of the certificate via a road that is not covered by the free measures, such as the Tokyo Outer Ring Road and the Shuto Expressway, all sections will be charged. (See the example below.)

    （例）証明書に記載のICが「福島西IC⇔甲府昭和IC」の場合
    無料措置の対象外となる首都高速道路及び中央道（八王子～高井戸）を経由する場合は、全区間が有料となります。

    Image image when the IC listed in the certificate is "Fukushima Nishi IC ⇔ Kofu Showa IC"

  • About spillage on the way due to suspension of traffic
    What happens if I get out of the Expressway on the way due to a roadblock while I am driving a free ride?

    Please present the necessary documents at the exit and tell the staff that you are a “mother and child evacuee”. In addition to the written confirmation, we will take free measures if the prescribed confirmation is possible.
    Click here for details( Handling when closed )Please refer to the.

2. How to use the tollbooth

  • Vehicles subject to free measures
    Is there a limit to the types of vehicles (light vehicles, ordinary vehicles, medium-sized vehicles, large vehicles, oversized vehicles)?

    The free measures are applicable to driving by ordinary cars and medium-sized cars such as light cars. Please note that free driving is not applicable for large vehicles and oversized vehicles, and you will be charged for the toll even if you show the required documents.

    Is the vehicle subject to the free measure even if I rent a car instead of owning the car?

    Complimentary measures are available for driving by light or medium-sized vehicles such as ordinary vehicles.

  • About ETC driving
    What if I run ETC at the entrance?

    ETCを利用された場合は、無料措置の対象とはなりません。入口、出口ともに「一般」、「ETC/一般」、「サポート」又は「ETC/サポート」と表示されたレーンをご利用ください。入口では必ず通行券をお取りいただき、出口では「母子避難者等」であることをお申し出いただいたうえ、必要な書面をご提示ください。
    「ETC/一般」又は「ETC/サポート」と表示された混在レーンを通行する場合、ETCカードを車載器に挿入していると、ETC走行となりますのでご注意ください。

    If I run ETC at both the entrance and the exit, will I be eligible for a free measure by a later offer?

    We cannot accept refunds after using ETC. Please use the general lane, be sure to collect a ticket at the entrance, and use the general lane at the exit. At that time, please state that you are a “mother and child evacuee, etc.” and present the necessary documents.

    Are smart devices eligible for free measures?

    Smart ICs are exclusively for ETC and are not eligible for free measures.

    Are I eligible for free measures using the ETC tollhouse?

    At the ETC tollhouse, you can apply for free measures by using the lane labeled "Support" or "ETC / Support".

  • About refund
    I didn't know how to use the free measures for mother and child evacuees, etc. due to the nuclear accident, so I paid a fee. Can you give me a refund?

    We cannot accept refunds after payment of toll charges.

    If I forget (do not show) the required document, can I get a refund by presenting it later?

    We cannot accept refunds after payment of toll charges. When using the free measures, please be sure to prepare the necessary documents when you pass.

3．原発事故による母子避難者等を対象とした無料措置に必要な書面について

  • About certificates related to mother-child / father-child evacuation, etc. and their travel routes
    Who is the "certificate of evacuation of mother / child / father, etc. and its travel route" issued to?

    "Certificates related to mother / child / father / child evacuation, etc. and their travel routes" are issued by applying to the municipality of refuge. For details of the issue, Evacuation source municipalities Please contact.

    • "At the time of the nuclear accident Target area Residents (including pregnant women) and mothers and child evacuees (including pregnant women) who are living in Japan and have been forced to evacuate due to the nuclear accident, and fathers (including pregnant women's husbands) remaining in the target area ” It has been.
    What kind of procedure is required to receive the "Certificate concerning evacuation of mother / child / father / child and its travel route"?

    "Certificates related to mother / child / father / child evacuation, etc. and their travel routes" are issued by applying to the municipality of refuge.
    For details of the application, Evacuation source municipalities Please contact.

    Is it possible to make a copy of the "Certificate of mother / child / father / child evacuation and its travel route"?

    If it is a copy, it will be invalid and will not be subject to free measures. Be sure to show the original.

    There are no "certificates related to mother / child / father / child evacuation, etc. and their travel routes" for the number of family members. What should I do if my family uses them separately?

    In order to use the free measures, the original “Certificate of mother / child / father / child evacuation and its travel route” is required. If it is a copy, it will be invalid and will not be subject to free measures.
    Regarding the issuance of the certificate, Evacuation source municipalities Please contact.

    現在利用している証明書の有効期限が令和6年3月31日となっています。有効期限以降はどうすればよいですか？

    令和5年度用の証明書（有効期限：令和6年3月31日）については、令和6年4月1日以降、料金所でご提示いただいても無料措置は適用されませんのでご注意ください。
    令和6年4月1日以降も無料措置を利用される場合は、避難元市町村に令和6年度用の証明書（有効期限：令和7年3月31日）の交付を申請の上、交付された令和6年度用の証明書をご利用ください。

    手元にある証明書に有効期限の記載がありません。どうすればよいですか？

    有効期限のない証明書は現在ご利用いただけませんので、避難元市町村へお問い合わせください。

  • Documents that can be confirmed by the person
    What is the document that the person can confirm?

    It is issued by a public institution and is not premised on issuance to others. Please be sure to show the original at the toll booth (copy not allowed). Specifically, it will be the following document.
    Driver's license, passport, Basic Resident Register card (with face photo), health insurance card, pension notebook, certificate of the physically disabled, nursing certificate, health and welfare certificate for the mentally disabled, small vessel pilot license, seafarer's certificate, late seniors Medical insurance certificate, long-term care insurance certificate, residential land building transaction certificate (former building land building transaction chief's certificate), wireless worker license, personal number card with face photo (my number card), driving history certificate

    What kind of invalid documents can the person confirm?

    Please note that the following documents are invalid as documents that can be verified by the person himself / herself.
    Ex) Copy of resident's card, student ID, taxo, receipt of utility bill, national health insurance, medical fee for late-stage elderly, exemption certificate, disaster certificate, disaster certificate, etc.

Four. Other

令和7年度以降の無料措置は継続しますか？

「原発事故による母子避難者等を対象とした無料措置」は、令和7年3月31日までとされており、国から令和7年4月1日以降の取扱いについては示されておりません。

「原発事故による母子避難者等を対象とした無料措置」はカード化の対象とはなりませんか？

「原発事故による母子避難者等を対象とした無料措置」については、現在のところカード化の予定はありません。