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NEXCO EAST (Chiyoda-ku, Tokyo), NEXCO East Japan Area Tract Co., Ltd. (Minato-ku, Tokyo, hereafter referred to as Area Tract), TOUCH TO GO Co., Ltd. (Minato-ku, Tokyo, hereafter referred to as TTG), and FamilyMart Co., Ltd. (Minato-ku, Tokyo, hereafter referred to as FamilyMart) will reopen the FamilyMart at Hitachi Chuo Parking Area (In-bound) on the E6 Joban Expressway at 11:00 a.m. on Friday, April 11, 2025, as a hybrid store with an unmanned payment area. This is the first initiative for a Expressway convenience store. By combining manned and unmanned payment areas, the store aims to achieve both greater convenience and labor savings.

Overview of Hybrid FamilyMart at Hitachi Chuo PA (In-bound lanes)

In the staffed area, staff will sell hot snacks, tobacco, souvenirs, and other products that cannot be sold unmanned, while in the unmanned payment area, customers can enjoy smooth shopping using the unmanned payment system for rice balls, drinks, sweets, and other items.

Area Tract and TTG have formed a business alliance with the aim of reducing the number of staff required at service areas (SA) and parking areas (PA) through innovation, while FamilyMart and TTG have formed a capital and business alliance with the aim of reducing the number of staff required at existing stores and Large their business area into micro markets, thereby increasing each other's corporate value.
The introduction of the unmanned payment area at FamilyMart at Hitachi Chuo PA (In-bound lanes) is a collaborative effort by the various companies to address the common societal issue of a labor shortage, thereby maintaining and improving service to customers by reducing the number of staff required.

Flow of use

Once you pick up an item from the shelf, you can check the display and pay for it without having to scan the item at the register, allowing you to complete your shopping quickly and easily.

open campaign

Customers who shop in the unmanned payment area will receive a free bottle of green tea from FamilyMart's private brand, "Famimaru"!
(From 11am on Friday, April 11th, limited to the first 50 people, while supplies last)

Unmanned sales outlets at SAs and PAs

November 21 2024

Utilizing the "TTG-SENSE MICRO W," Tobu Yunomaru GO, the first unmanned sales store at a SA or PA in Japan, was opened at Tobu Yunomaru SA (Out-bound).

March 27, 2025

Using "TTG-SENSE SHELF," a space-saving unmanned store "Hasuda GO" was opened at Pasar Hasuda (In-bound line)

April 11, 2025

FamilyMart at Hitachi Chuo PA (In-bound) introduces "TTG-SENSE" and reopens as a hybrid store with an unmanned payment area

Walk-in Gate

Hitachi Chuo PA (In-bound) has a customer entrance/exit "walk-in gate" from the public road so that people from the surrounding area can easily stop by and use the facility.
We hope that it will also become a useful everyday shopping spot for people in the surrounding area.