We are launching a survey regarding the use of driver switches at SA/PA on Expressway!
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- Notice
- Important notice to customers
- We are launching a survey regarding the use of driver switches at SA/PA on Expressway!
September 30 2024
East Nippon Expressway Co., Ltd.
NEXCO EAST (Chiyoda-ku, Tokyo) is conducting the first driver switching demonstration experiment on an expressway from Saturday, September 28th to Friday, October 4th on the Out-bound lane of Sano SA (Service Area) to verify the effectiveness of driver switching in long-distance Expressway as part of an effort to reduce long-distance work for truck drivers and comply with regulations capping working hours.
In parallel with the demonstration experiment, in order to consider further efforts to improve working conditions and streamline logistics, METI will also start a questionnaire survey to understand the use of driver switches at service areas and parking areas on Expressway in long-distance transport, among other things.
Survey Contents
The purpose is to understand the following two user needs, etc.
- Regarding the need for driver switching at SA/PA on Expressway for long-distance transport beginning and ending in the Tohoku, Niigata, and northern Kanto areas (East Nippon Expressway Ltd. related)
- The current status of driver change not only in long-distance transport but also nationwide, and the need for driver change at SAs and PAs on Expressway (related to East Expressway, Ltd., Central Nippon Expressway, Ltd., and West Nippon Expressway Ltd.)
Investigation period
September 30th (Monday) - November 28th (Thursday)
How to answer
Responses to the survey will be entered online via a computer, tablet or smartphone.
Please access the following URL or QR code and respond to the inquiry.
https://www.net-research.jp/1245491/

Regarding requests for responses
The questions consist of two main parts.
- Questions Q1-Q9 (East Nippon Expressway, Ltd. related)
Needs for driver changeovers at service areas and parking areas on Expressway for long-distance transport beginning and ending in the Tohoku, Niigata, and northern Kanto areas - Questions Q10 to Q24 (East Expressway, Central Nippon Expressway, West Expressway)
The current status of driver change across the country, not just in long-distance transport, and the need for driver change at SAs and PAs on Expressway
Please start answering from question Q1.
If you wish to answer questions Q10 to Q24, please proceed to question Q2 and select "No."