About ETC time zone discount/price discount social experiment application problems

June 10, 2008
East Nippon Expressway Co., Ltd.

Some Expressway managed by East Nippon Expressway Co., Ltd. have a problem that the discount is not applied from May 19th despite using the conditions of the ETC time zone discount/rate discount social experiment. However, the system was refurbished by June 9th, and can be used normally after June 10th.

In addition, from May 19 to June 9, we are currently checking the usage data of customers who have traveled under the following conditions, and if it is found that the discount is not applied Will correct the amount so that it will be the correct amount, and some customers will refund it later through the credit card company. In addition, the ETC time inquiry/charge discount social charges may not be displayed for the ETC usage inquiry service, ETC mileage service, and "Hiker/prepayment" balance management service.

We deeply apologize for any inconvenience this time.

If the discount does not apply

Specific tollgates for Expressway managed by the Metropolitan Expressway Co., Ltd. from May 19th to June 9th *1 After passing through, exits on some Expressway managed by us *2, The ETC time zone discount or charge discount when the social experiment is applied

Image image of driving that discount is not applied
*1 Among tollgates managed by the Metropolitan Expressway Co., Ltd., tollgates for which ETC refresh work has been completed (For information on the toll booths and scheduled end dates for ETC refresh work, please see the website of the Metropolitan Expressway Co., Ltd.) (http://www.shutoko.jp/traffic/block/info/etc_reflesh/index.html)

The specific tollgate names and the dates of completion of refresh work are as follows.

Monday, May 19Wangan LineOi Minami (Nishiiri)
Tuesday, May 20Kanagawa No. 1 Yokohane LineYokohama Park
Wangan LineTorihamacho Main Line
Wednesday, May 21Kanagawa No. 3 Kariba LineShin Yamashita 2nd
No. 4 Shinjuku LineGaien (above)
Friday, May 23Wangan LineGulf floating island
Saturday, May 24No. 5 Ikebukuro LineHigashiikebukuro
May 27 (Tue)Kawaguchi LineKaga, Kawaguchi Main Line
Wednesday, May 28Central loop lineTakino River
No. 5 Ikebukuro LineIidabashi
Friday, May 30Wangan LineSankeien
No. 4 Shinjuku LineYoyogi
Wangan LineUrayasu Daini (Eastbound), Ichikawa Main Line
*2 Expressway exits that may cause malfunctions
  • Kan-Etsu Expressway (Nerima IC-Tsukiyono IC)
  • Ken-O Road (Akiruno IC-Kawashima IC)
  • Kita-Kanto Expressway (Maebashi South IC-Ota Kiryu IC, Moka IC, Sakuragawa Chikusei IC-Kasama West IC)
  • Joshin-Etsu Expressway (Fujioka IC-Shinanomachi IC)
  • Nagano Expressway (Asako IC-Karamo IC)
  • Hokuriku Expressway (Ogata PA Smart IC)

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