Inquiry by email

This is an e-mail for inquiries about the Expressway, general toll roads, service areas and parking areas managed and constructed by NEXCO EAST.

For inquiries about (1) NEXCO CENTRAL, (2) NEXCO WEST, and (3) Metropolitan Expressway, please contact us from the following.

For inquiries about NEXCO CENTRAL (Tomei, Shin Tomei, Chuo Expressway, etc.)
From the inquiry page on the NEXCO CENTRAL
NEXCO WEST (part of Meishin Expressway, Sanyo Expressway, etc.)
From the inquiry page on the NEXCO WEST
For inquiries about the Metropolitan Expressway
From the inquiry page on the Expressway

Please be sure to read the following precautions when asking questions and opinions.
We will check the questions you have entered, etc., from 9:00 to 17:00 on weekdays.
Please note that we do not support Saturdays, Sundays, public holidays, year-end and New Year holidays.
We will check the facts and status of the information you have entered, so it may take some time to respond.
Customers in a hurry answer their inquiries by phone 24 hours a dayNEXCO EAST Customer Centerplease use.
We make every effort to read the opinions and questions we receive from our customers so that we can use them in our work, but please note that we may not be able to reply or respond individually.
The sending and receiving of personal information sent to us is protected by SSL (Secure Socket Layer).
The customer information entered is for the purpose of answering the customer and will not be used for any other purpose. For the purpose of answering the customer's information, group company Or, if it is the contents of the area managed and operated by NEXCO CENTRAL, NEXCO WEST, we may provide it to each company.
The content we respond to is addressed to the individual customer. Please refrain from diverting part or all (including attached files) of the reply email and disclosing it to anyone other than the customer.

By clicking the "Agree" button and proceeding to the next screen, you agree to the above items.

First, please see here